Inventory Widget Data does not appear in google spreadsheet

  • MyTownInteractive
    Asked on September 20, 2014 at 9:51 AM

    I have the form below integrated with a Google Spreadsheet.  The fields (First & Last Name), (Phone Number), and (Select Reservation Date) will move to the spreadsheet when the form is submitted.  However, the (# in you party) will not move to the spreadsheet.

    Can you provide any insight?

    Thanks!

  • KadeJM
    Replied on September 20, 2014 at 7:36 PM

    The problem you are having is that your spreadsheet is not receiving the number of people in the party on your spreadsheet? 

    I would suggest that you remove the google spreadsheet integration then reapply it to rebuild it to see if that helps any.

    If the problem continues though please let us know and we'll investigate it furthermore.

  • MyTownInteractive
    Replied on September 21, 2014 at 8:15 AM

    You are correct on the problem.  I tried what you said and it still does not work.  Can you recreate the problem and advise?

    Thanks!

  • David JotForm Support Manager
    Replied on September 21, 2014 at 1:14 PM

    I see the integration is working fine, I tried to replicate the issue, but it did not happened. I added a second field, and it was updated to the spreadsheet:

    Inventory Widget Data does not appear in google spreadsheet Image 1 Screenshot 20

    Please try removing the integration, clear browser's cache, I have also cleared your forms cache. You could also try removing and adding back that specific field. Let us know what happens.