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MyTownInteractiveAsked on September 20, 2014 at 9:51 AM
I have the form below integrated with a Google Spreadsheet. The fields (First & Last Name), (Phone Number), and (Select Reservation Date) will move to the spreadsheet when the form is submitted. However, the (# in you party) will not move to the spreadsheet.
Can you provide any insight?
Thanks!
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KadeJMReplied on September 20, 2014 at 7:36 PM
The problem you are having is that your spreadsheet is not receiving the number of people in the party on your spreadsheet?
I would suggest that you remove the google spreadsheet integration then reapply it to rebuild it to see if that helps any.
If the problem continues though please let us know and we'll investigate it furthermore.
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MyTownInteractiveReplied on September 21, 2014 at 8:15 AM
You are correct on the problem. I tried what you said and it still does not work. Can you recreate the problem and advise?
Thanks!
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David JotForm Support ManagerReplied on September 21, 2014 at 1:14 PM
I see the integration is working fine, I tried to replicate the issue, but it did not happened. I added a second field, and it was updated to the spreadsheet:
Please try removing the integration, clear browser's cache, I have also cleared your forms cache. You could also try removing and adding back that specific field. Let us know what happens.