What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do i view an image someone has uploaded using my form?

    Asked by dreamcatcher123 on September 20, 2014 at 02:54 PM

    When i click it, it takes me to a web page that says 404 error message

    image error upload not found
  • Profile Image
    JotForm Support

    Answered by EltonCris on September 20, 2014 at 09:30 PM

    Hi,

    Perhaps the file was corrupted and was not uploaded properly? Or the upload was interrupted that's why it's not found. I also couldn't recover the file from our end, there seems to be no file submitted.

    I have tested your form but I can't seem to reproduce the problem. I believe your form is in good shape.

    Mind asking the form submitter to re-upload the file? Have you also tested the form on your end?

    Let us know how it goes. Thanks!