What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Banned account by the anti-phishing system

    Asked by alilol0 on September 23, 2014 at 09:04 AM

    my mail is banned too 
    Please i don't know what i do 
    Please help
    and say to me in any form

    Form not foun
  • Profile Image
    JotForm Support

    Answered by Kiran on September 23, 2014 at 09:41 AM

    As suggested by our colleagues, please remove the password field from the JotForm and get back to us. As I check your email address, it is not in our bounce list and seems to be ok from our end.

    Whitelisting-JotMails-IP-Addresses can help you in avoiding any issues with receiving emails from JotForm.

    Please get back to us if you need further assistance. We will be happy to assist you.

    Thank you.