What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The Limo Form [Errors and conditions are not saved]

    Asked by ahmedaallam on September 23, 2014 at 09:27 PM

    Hi JotForm,

     

    Its a very beautiful program that you guys created but i do have some small issues.

    I am trying to work on the Limo Form to be like the following

    http://reservations.golimo.com/QuickRes.aspx

    1- (look at the pickup and Drop off) I used the conditions to be able to change from Airport to Hotel to street Address to As directed but part of the conditions are never saved!

    2- I always am getting errors when i go to payments! 

    3- I am not able to find out how (when i select one type of service) to make the other types of service automatically not selected! The same issue with preferred Vehicle!

    4- I tried to change the height for the preferred vehicle but sometimes works fine and other times a huge space between the pictures and the following fields!

    The following is the Limo form i am working on

    http://form.jotform.us/form/42635451962155?

     

    please advise

    Page URL:
    http://form.jotform.us/form/42635451962155?

    saved and JotForm height aspx find
  • Profile Image

    Answered by ahmedaallam on September 23, 2014 at 09:53 PM

    My first mistake was that i made a copy from the types of service to save time but i guess "not sure yet" that when i work on one the other copy get missed up!

    The second i should have used the Radio button instead of check box.

    I will try them and see despite the fact i am still not aware of the real solution

  • Profile Image

    Answered by ahmedaallam on September 23, 2014 at 11:28 PM

    I tried to correct some of the issues and I could resolve the selection issue by switching to Radio Button but the Conditions are still sort of the same. It works with some and does not work with the other

    Here is the new form

    http://form.jotform.us/form/42628513958161?

     

    Other problems still the same!

    Please advise,

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 24, 2014 at 06:43 AM

    Hello ahmedaallam,

    I did check the conditions you have added in your JotForm and found that there are several duplicate conditions. Please check the screenshot below:

    You should actually merge all these duplicate conditions and that should solve your problem. Please be noted that if you want to show / hide multiple form fields with one single conditions, there is a better way to organize your conditions. You should move all the form field which you want to show in a condition to a "Form Collapse" field. Now the condition you can just add one action to show / hide the form collapse which will in turn show / hide all the fields. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/297-Show-or-Hide-multiple-fields-at-once-using-form-collapse-tool  

    Hope this helps.

    Thank you!

  • Profile Image

    Answered by ahmedaallam on September 24, 2014 at 12:45 PM

    Thank you so much. You are absolutely right. I followed your advise and its solved.

    http://form.jotform.us/form/42628513958161?

     

    I really appreciate the quick solution.

  • Profile Image
    JotForm Support

    Answered by Welvin on September 24, 2014 at 02:17 PM

    That's great to know and we're glad to help you fixed it. Please do not hesitate to get back to us if you need further assistance.

    Thank you for using Jotform!