What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I Cancel my Premium Subscription?

    Asked by utepson on September 24, 2014 at 11:40 AM

    Good Morning, hope all is well. How do we go about canceling the Premium Package on Oct. 1st. 

    Thank you,

    premium package cancel premium cancel subscription premium subscription economy subscription Professional package
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    JotForm Support Manager

    Answered by Jeanette on September 24, 2014 at 01:41 PM

    If you want to to cancel the subscription on Oct 1st, simply do this:

    Go to Account > Billing > select Starter (FREE) plan, and click on Switch Plan

     

    Otherwise, let us know and we can help you with this.