How are we suppose to submit a request if we are locked out?

  • Sam
    Asked on September 8, 2022 at 1:11 PM

    How are we suppose to submit a request if we are locked out?
    I am needing my account unlocked.

    Page URL: https://www.jotform.com/help/how-to-contact-enterprise-support/
  • Christopher JotForm Support
    Replied on September 8, 2022 at 1:44 PM

    Hi Sam,

    Thanks for reaching out to Jotform Support. If you are an Enterprise user, you should have a dedicated Support Team that you could reach out to through email. If you are not able to reach out to your Support Team, please share with us the email address/username of your Enterprise account so that we can forward it to the relevant team.

    Once we hear back from you, we'll be able to help you with this.