What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do I cancel my subscription?

    Asked by clangillespie on September 27, 2014 at 06:50 PM
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    JotForm Support

    Answered by Welvin on September 27, 2014 at 10:09 PM


    You mean, you want to delete your account? I check our records and I couldn't find a paid plan for your account. If you have one and you mean to cancel it, let us know the Order Reference Number or Subscription Number so we can re-check again.

    Thank you!