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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit button does have any mouse over or submit button actions when a theme is applied

    Asked by angiejohnsons on September 29, 2014 at 11:26 AM

    I received an email from a on line giver stating this : " wanted to let you all know that i was able to get my donation to go through however the big submit button does not work - it will not allow me to click on it". So, im not sure how to fix this.

    also is their a way to include a button if the giver wants to receive a receipt through  email?

     

    thanks

    angie

    Page URL:
    http://www.lifehousechurch.us/#!donate/c1avz

    and donation does not work thanks all
  • Profile Image
    JotForm Support

    Answered by david on September 29, 2014 at 01:18 PM

    Hi,

    I checked your site and the behavior of the submit button is a bit odd, but clicking on it does indeed work.  Mousing over it does not produce any sort of mouse over icon and the button does not highlight or react when pushed.  The submission does indeed go through though. 

    I cloned your form to see what may be causing this, and it appears that something in with our form themes is causing this behavior.  I submitted a bug ticket to our development team to see what may be causing this.  The buttons do work for submission, but all other behavior is not.  In the mean time, switching the default theme does allow for highlighting of the button and the icon to show up on mouseover. 

    As per your second questions in regards to the autoresponder for your form.  I move that question to its own thread and we will be update you with more information here:

    http://www.jotform.com/answers/435944

    We will let you know as soon as we have more information regarding the behavior of the submit button in our themes.