Increassing the size of the accepted file size in my jotform

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    TheCreativeSoul
    Asked on September 29, 2014 at 11:43 AM
    can you please tell me how to increase the size of the .JPG images i am
    accepting in the form.
    Currently the limit is very small
  • Profile Image
    rehcgt
    Answered on September 29, 2014 at 12:34 PM

    Hello,

    If I understood correctly, you need to increase the size limit of the images that are being uploaded into your form.

    If that’s correct you can follow the instructions on this link: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit in order to do so.

    If that’s not your case, please let me know.

     

    Thanks.

  • Profile Image
    Ben
    Answered on September 29, 2014 at 01:57 PM

    Hi,

    Yes, to increase the size of the files that you would like to allow to be uploaded you should follow the instructions on this page Changing the Upload Size Limit as mentioned by rehcgt above.

    The size is in KB so if you want to allow 2.4 MB (for example) you just multiply the MB * 1024. In the example I have given that would require 2458 to be set in the Max File size property.

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • Profile Image
    TheCreativeSoul
    Answered on September 29, 2014 at 02:21 PM
    thanks lots
    ...
  • Profile Image
    Ben
    Answered on September 29, 2014 at 02:57 PM

    Hi,

    You are welcome. I am glad that you found the answer that you were looking for :)

    Do contact us again once you have any further questions.

    Best Regards,
    Ben