What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form won't save!!

    Asked by chicorycottage on September 30, 2014 at 11:04 PM

    For two days, I have tried to update a form and save the changes.  The form will not save.  I cannot preview it, I cannot get to the embed menu - basically the entire toolbar is not responding to clicks.  I need to get the update on this form done by midnight tonight!  HELP!!

    Page URL:
    http://www.jotform.com//?formID=42590229993970

    preview and not save
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    Answered by gori-mathew on October 01, 2014 at 01:56 AM

    Thank you for contacting us,I have cloned your form and I am unable to replicate the same problem.Take a look at the following guide on adding a form to a web page it will help you know how to get the embedded code of your form

    http://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    I kindly ask you to try again, and if you still experience issues  please try clearing your browser's cache.Follow the following guide on how to clear your browser cache

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache


    Let us know if the problem persists.