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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form not showing up in Safari?

    Asked by socialgoodsco on October 06, 2014 at 02:32 PM

    I recently updated a form I've been successfully using for many months on my wordpress site. For some reason, the form is now not showing when I view the site in Safari. I've tried firefox, and I can see it there. I have not tested in other browsers. The link and password to the page are as follows:

    http://www.socialgoodsco.com/wholesale/

    pass: bekind

     

    Page URL:
    seeabove

    Screenshot
    Updated site www and
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    JotForm Support

    Answered by david on October 06, 2014 at 03:13 PM

    Hi,

    I checked your form in several different web browsers and I was able to see the form in all of them, including Safari:

    The left side is FireFox, right side is Chrome and the middle is Safari.  I did not have any trouble loading the form in any of them. 

    I would recommend clearing your browsers cache and history to see if that allows for the form to load properly.  Also updating your browser to the newest version may allow for the form to show up.

    If either of these solutions do not work, let us know and we will be happy to see what else we can do.

  • Profile Image

    Answered by gulbayram on October 13, 2016 at 07:56 AM

    Also my jotform is not visible on Safari. http://www.camerahurennederland.nl/reserveren.html
  • Profile Image
    JotForm Support

    Answered by Charlie on October 13, 2016 at 09:26 AM

    @gulbayram

    This thread is way back 2014 and the cause of the issue may not be applicable to your current situation. We advise our users to open a new thread here in the forum if they have concerns or questions. in your case, I have opened a separate thread for you. Please refer to this link instead: https://www.jotform.com/answers/959531. I will address it shortly.

    Thank you.