What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    jotform is displaying without showing images

    Asked by BeingMom on October 07, 2014 at 06:31 AM

    I'm getting this same issue, where either the capture screen is posted, or the form displays, without showing the images, please help:  https://secure.jotformpro.com/BeingMom/oldmutual

     

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    JotForm Support

    Answered by KadeJM on October 07, 2014 at 09:31 AM

    Are you referring to your Image field since you said it is showing without images? Or did you mean that the captcha is not working?

    I've inspected your form and I see your Image, but also there is no captcha. If that's not what the problem is then please do explain more about your issue in-depth so we can understand you better.

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    Answered by BeingMom on October 09, 2014 at 08:17 AM

    This is the first screen I get when I try to access any jotform page.  I've tried with 3 different ISP's and get the same issue.  I don't want my customers to have to complete this form, before they complete mine.  What is it for?

     

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    Answered by jedcadorna on October 09, 2014 at 09:45 AM

    This is a security feature from CloudFlare. If you are using DHCP IP and the series of IP's has a bad reputation online then more likely you will be seeing this screen.

    It filters IP to prevent our site from bots or any other threats online. This security layer is just to test whether the visitor is bot or a real person. Once you have completed this challenge your IP should be recognized and the next time you visit the site you will no longer see that screen.