What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Calculator is not calcuating values correctly

    Asked by rrm364 on October 07, 2014 at 12:49 PM

    I've created a form, but the field calculator does not seem to be working properly. I have two dropdown where I assigned various quantities to the options. I want to some the value of the two dropdowns in a form calculator field. However, the form calculator automatically starts with 25, and I don't know why. Also, the numbers that are added in the field calculator aren't the same as the ones that I have declared in the calculation values. Thanks a lot for any help!

     

    Page URL:
    http://www.jotform.com//?formID=42523646874159

    thanks dropdowns same and
  • Profile Image
    JotForm Support

    Answered by Kiran on October 07, 2014 at 03:40 PM

    The default value 25 is shown because it is calculating the first values. The default calculation can be avoided by selecting the option "Wait for input before including the field in calculation" in Calculation Wizard.

    The calculations are not expected due to the options on dropdown are considered as 5 values includes blank option instead of 4.

     

    To resolve this issue, please add 0 to the calculation values in the beginning for the dropdown fields. 

    Hope this information helps. Please get back to us if you need further assistance. We will be happy to help.

  • Profile Image

    Answered by rrm364 on October 07, 2014 at 04:11 PM
    Thanks!
    ...