My form is unavailable

  • dominioncamera
    Asked on October 10, 2014 at 6:55 PM

    I am getting this message on my form.

    "

    This form is currently unavailable!"

     

     

  • Kiran Support Team Lead
    Replied on October 10, 2014 at 11:11 PM

    I am able to view the form on the website normally now. 

    My form is unavailable Image 1 Screenshot 20

    It could be a temporary error that you might have received earlier. It seems to be working fine now. 

    Please let us know if you need further assistance. We will be happy to help.

    Thank you.

  • dominioncamera
    Replied on October 14, 2014 at 10:47 AM

    The form shows up but if you fill it out and hit submit then the error appears and the form is not transmitted to us.

  • dominioncamera
    Replied on October 14, 2014 at 10:51 AM
    The form shows up but if you fill it out and hit submit then the error
    appears and the form is not transmitted to us.
    ...
  • dominioncamera
    Replied on October 14, 2014 at 1:59 PM

    I cleared the form cache and my browser cache and then I cleared the form again and even tried cloning the form but none of that worked.

    The last thing I changed on the form was the DropBox folder name and unique identifier.  I received several submissions with the new settings before I started getting complaints about the error.

    I will try a few more things on the clone form I created but I really need this up and running.

    Thanks.

  • jonathan
    Replied on October 14, 2014 at 3:41 PM

    Hi,

    I was able to see the issue also even when just using the jotform direct URL http://www.jotform.us/form/22186415932151

    My form is unavailable Image 1 Screenshot 40

     

    I was able to detect the problem on the Notification E-mail settings.

    I corrected this mistakes on your jotform Notification.

    My form is unavailable Image 2 Screenshot 51

     

    I you check and test submit again now, you should see it working as intended.

    My form is unavailable Image 3 Screenshot 62

     

    Hope this help. Inform us if issue still persist.

    Thanks.