What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i cannot make payment

    Asked by abaaah on October 13, 2014 at 06:32 AM

    i cannot make payment to upgrade my submissions

    can you please help me?

    my phone number is 628118008027

    Page URL:

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    JotForm Support

    Answered by Charlie on October 13, 2014 at 10:10 AM


    Upon checking your username, you account is still active and your submission quota is not near with its limit. May I know if you have logged in to your account? You are probably viewing in guest account. Please try logging in again. If you are still having problems about the submission limit or you still need to upgrade your account, please let us know and provide us any details of the error you're having.

    We'll wait for your response.