Please cancel my premium subscription

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    Asked on October 13, 2014 at 12:04 PM

    I paid with a debit card. How do I cancel?

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    Answered on October 13, 2014 at 02:08 PM

    Hi alanmbishop,

    Please follow the steps below to downgrade your account:

    1. Click on the Profile icon in the upper right

    2. Select "Account"

    3. Select "Billing" from the left panel

    4. Select "Switch Plan" on the free account option

    I hope this helps. Please inform us if you need further assistance.