SUSPENDED: I`m unable to sign in to my account.

I recived message that my subscription fees was refunded for my account .. and i didn't request any fund to be done .. and i can't sign in to my account and i run ads on the forms created with this account ..

i Need to solve this issue and know what happened please

Thank you

Hello Tariq,

Thanks for reaching out to Jotform Support. Please be advised that your account was suspended due to fraud usage; in order to reactivate your account, kindly provide us with the following information:

• The URL where your form is used.
• Your website or proof of affiliation to a legitimate institution.

We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. Kindly send these proofs to reviewers@jotform.com with Thread #(4427650) as your subject. We will let you know about the status of your account after a thorough review of your proofs.

In the meantime, let us know if you have any other questions.