- jderwentAsked on October 14, 2014 at 03:54 PM
We are having issues with JotForm. Our clients are getting an error when trying to access the form saying "Form over quota. This form has exceeded its allocated quota." What does this mean and how can we fix this? The employee that originally created this form no longer works here so please email me at firstname.lastname@example.org. Or I can be reached at 410.442.5600.
- JotForm SupportMike_TAnswered on October 14, 2014 at 05:50 PM
Thank you for contacting us.
Your forms have been disabled due to account space overlimit. You have 133.24MB of uploads stored on your account while the Free account limit is 100MB.
If you would like to be able to able to accept more submissions and have more space for uploads please consider upgrading your account:
Alternatively, you can delete the form submissions with uploads to clear some space.
Please feel free to contact us if you need any further assistance. We will be happy to help.