Does iFrame Affect Email Notifications

  • Profile Image
    floydpr
    Asked on October 15, 2014 at 11:27 AM
    2. Regarding the other issue, do you think using the secure version of a form and embedding it as an iframe, or just using a secure version period, has anything to do with the delay in form notifications being received?
  • Profile Image
    Ben
    Answered on October 15, 2014 at 12:36 PM

    Hi Mark,

    No matter what embed method is used it should not make any changes to when the emails are received.

    The reason why this is true is that each time the submission is made it is sent to our servers followed by immediate email notification / autoresponder.

    Now when something is handled over https (secure protocol) it takes more time than if handled over http (non secure protocol). This 'more time' is quite big internally in devices/operating system time, but to us (people) the email seems as if it got send in the same time for both so this should not cause any delays neither.

    Since I am familiar with your other threads, I am wondering if this is not caused by your intranet system. Depending on the filters, security algorithms and similar emails might seem to take more time and to get sent to different people in different times.

    Do let us know if you have any doubts or new questions.

    Best Regards,
    Ben