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AlperCayhanAsked on October 15, 2014 at 12:47 PM
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KadeJMReplied on October 15, 2014 at 1:37 PM
I see you are having an issue with viewing the date field calendar when viewing it on a mobile device.
Currently on your jotform I see you're using a textbox field as your date field.
Are you referring to using the date field and you decided not to use it because of the problem?
If so did you mean that when it was clicked on the calendar would stay open and "not disappear"?
Or did you mean that it wouldn't appear at all when selected to use it?
Can you please confirm and explain more about this problem and provide us with screenshots if possible. You can use our Image Insertion Tool to share them if necessary.
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AlperCayhanReplied on October 16, 2014 at 5:03 AM
Hi KadeJM,
Yes, I've decided not to use the date field because of the issue.
When I click on the little calendar icon, it appears, but it will not close when I'm done with entering the correct date.
Besides this problem, the separation thing (- or . or /) appears in mobile view down the date field, not between the "day", "month" and "year".Hope you can help me.
Kind regards,
Alper
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KadeJMReplied on October 16, 2014 at 10:03 AM
Can you please tell us what device you are using that you are seeing and having this issue on?
I tried to replicate the problem after testing it in several different mobile devices but it is working normally on my end on your jotform itself.
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KadeJMReplied on October 16, 2014 at 10:05 AM
I have also split your secondary problem into a separate issue found here.
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AlperCayhanReplied on October 16, 2014 at 11:03 AM
I'm using an iPhone 5. The calendar won't close, that's why I decided to use a normal field.
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AlperCayhanReplied on October 16, 2014 at 11:13 AM
And everything is white now... :-(
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CarinaReplied on October 16, 2014 at 2:19 PM
I created a clone and tested it on Wix. The calendar closes but it does not accept any date. I will forward this to our developers so they can investigate this further. You will be contacted as soon as we have more details on this matter.
Meanwhile you can try using one of our other widgets for date:
In my tests they worked.
Let us know if we can assist you further.
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AlperCayhanReplied on October 16, 2014 at 4:17 PM
The widget works! Thanks!
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KadeJMReplied on October 16, 2014 at 4:38 PM
Glad to hear the other widget was able to work out for you.
Addtionally, my colleague has also reported the problem to our developers so they can take an additional look at the original date field and apply a fix if necessary.