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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Calendar not Displaying on Mobile View

    Asked by AlperCayhan on October 15, 2014 at 12:47 PM

    Another question:

     

    When I use a date field, the calendar will not disappear when clicked on it in mobile view.

     

    Kind regards,

     

    Alper

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    JotForm Support

    Answered by KadeJM on October 15, 2014 at 01:37 PM

    I see you are having an issue with viewing the date field calendar when viewing it on a mobile device.

    Currently on your jotform I see you're using a textbox field as your date field.

    Are you referring to using the date field and you decided not to use it because of the problem?

    If so did you mean that when it was clicked on the calendar would stay open and "not disappear"? 

    Or did you mean that it wouldn't appear at all when selected to use it?

    Can you please confirm and explain more about this problem and provide us with screenshots if possible. You can use our Image Insertion Tool to share them if necessary.

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    Answered by AlperCayhan on October 16, 2014 at 05:03 AM

    Hi KadeJM,

     

    Yes, I've decided not to use the date field because of the issue.

    When I click on the little calendar icon, it appears, but it will not close when I'm done with entering the correct date.

    Besides this problem, the separation thing (- or . or /) appears in mobile view down the date field, not between the "day", "month" and "year".

     

    Hope you can help me.

     

    Kind regards,

     

    Alper

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    JotForm Support

    Answered by KadeJM on October 16, 2014 at 10:03 AM

    Can you please tell us what device you are using that you are seeing and having this issue on?

    I tried to replicate the problem after testing it in several different mobile devices but it is working normally on my end on your jotform itself.

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    JotForm Support

    Answered by KadeJM on October 16, 2014 at 10:05 AM

    I have also split your secondary problem into a separate issue found here.

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    Answered by AlperCayhan on October 16, 2014 at 11:03 AM

    I'm using an iPhone 5. The calendar won't close, that's why I decided to use a normal field.

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    Answered by AlperCayhan on October 16, 2014 at 11:13 AM

    And everything is white now... :-(

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    Answered by Carina on October 16, 2014 at 02:19 PM

    I created a clone and  tested it on Wix. The calendar closes but it does not accept any date. I will forward this to our developers so they can investigate this further. You will be contacted as soon as we have more details on this matter. 

    Meanwhile you can try using one of our other widgets for date:

    In my tests they worked.

    Let us know if we can assist you further.

     

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    Answered by AlperCayhan on October 16, 2014 at 04:17 PM

    The widget works! Thanks!

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    JotForm Support

    Answered by KadeJM on October 16, 2014 at 04:38 PM

    Glad to hear the other widget was able to work out for you. 

    Addtionally, my colleague has also reported the problem to our developers so they can take an additional look at the original date field and apply a fix if necessary.