What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
math calculations and conditions no longer workingAsked by DouglasLufkin on October 15, 2014 at 05:13 PM
I set up a couple of forms to allow people to register and pay for trips to NYC -- and they worked great for a couple of weeks.
Today, however, it was pointed out that they are no longer doing the math to charge the appropriate amount for the number of attendees. This info is used to charge them via PayPal.
And, the conditions were not working either. Based on radio boxes of how they wish to pay (PayPal, check, phone), the details should appear with directions or a link to PayPal. Now all three choices show.
After a half hour of reworking the fields and having no luck, I started this support form. When I went to add the page URL, it now seems to be working.
Any idea what happened?
calculations and math check charge choices thanks
Unfortunately there was a bug with conditional logic which has now been fixed.I checked your form and the calculations and conditions now seem to be working. We are very sorry for any inconvenience caused to you.