What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    when clicking on the date picker, the monthly calendar is cut off

    Asked by cigarmike1 on October 16, 2014 at 02:02 PM

    Suddenly a form I've been using on a client website has stopped working properly. I am enclosing the url for the page where the form is. The problem is when clicking on the date picker, the monthly calendar is cut off whereas before it always worked fine.

     

    http://www.mtlakepoolandpatio.com/mtlakepoolandpatio/Scheduler_Form.html

     

    Thank you for a quick response and your help.

     

    Mike Pitkow

    Page URL:
    http://www.mtlakepoolandpatio.com/mtlakepoolandpatio/Scheduler_Form.ht<br/>ml

    problem www stopped working and
  • Profile Image
    JotForm Support

    Answered by EltonCris on October 16, 2014 at 03:21 PM

    Hi Mike,

    What browser are you having that problem?

    The calendar isn't cut on my Chrome browser as well as on Firefox browser.

    Please try to clear your browser's cache and cookies and check it again. If the issue persists, let us know here.

    Thanks!

  • Profile Image

    Answered by cigarmike1 on October 16, 2014 at 03:31 PM
    Hi and thanks for the quick response. I use Safari. i cleared the cache and it still does not work.
    Mike
    Mike Pitkow
    Pitkow Associates
    Marketing and Media Services
    215.249.8156 (home)
    215.249.8157 (office)
    215.534.0794 (cell)
    mike@pitkowassociates.com
    cigarmike1@aol.com (preferred email)
    www.pitkowassociates.com
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on October 16, 2014 at 04:48 PM

    @cigarmike1

    I tried it on Safari - OS X Mavericks and it's fine as well.

    Are you perhaps referring to the 3rd date widget field which cuts when the other two dates are opened? If that's the case, then simply increase the HTML Snippet where you have placed your form embed code on your iWeb builder. Just drag its holder to increase its length so there will be more space allowance under the form. This might help prevent the form cut off.

    Hope this helps. Thanks!

  • Profile Image

    Answered by cigarmike1 on October 16, 2014 at 07:41 PM
    Hello Elton - i reimported the form and it seems to be working fine. Weird.
    Thanks for your suggestions.
    Mike
    Mike Pitkow
    Pitkow Associates
    Marketing and Media Services
    215.249.8156 (home)
    215.249.8157 (office)
    215.534.0794 (cell)
    mike@pitkowassociates.com
    cigarmike1@aol.com (preferred email)
    www.pitkowassociates.com
    ...
  • Profile Image

    Answered by raul on October 16, 2014 at 09:34 PM

    We're glad that is working now :)

    Please let us know if we can be of further assistance.

    Thanks.