- LenaMohrAsked on October 17, 2014 at 11:54 AM
I recently upgraded my jotform package from starter to premium and my account shows that I am a premium user, however, when I relinked my form on my website it still only lets me upload images that are 1.0 mb or smaller. On the premium, if I am understanding it correctly, you should be allowed a larger upload amount. How do I fix this?
- BenAnswered on October 17, 2014 at 01:21 PM
I would suggest taking a look at our guide for increasing the maximum upload file size it will show you how and where to increase this limit.
If you have any further questions or if you need any assistance, please let us know and we will be happy to help.