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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Conditional Fields stopped working on Oct. 16

    Asked by reimi on October 20, 2014 at 02:29 PM

    I had a successful form (which contained conditional fields) for several months. On Oct. 16 2014, all of a sudden the conditional fields (that I had set up to hide or show fields based on a response to the first question), just no longer worked properly. When I look at the rules in the edit form page, everything looks the same. When I actually view the form in a browser, only condition 1 is upheld-conditions 2-4 are not upheld. Any suggestions for what may be going on?

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    JotForm Support

    Answered by Mike_T on October 20, 2014 at 03:56 PM

    Thank you for contacting us.

    As far as I know, we had a temporary problem with conditions on iFrame embedded forms for several hours, and it was fixed by our Development Team.

    Are you still facing some issues with the form conditions? If yes, please provide some examples.

    We will be happy to help.