What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Not Found

    Asked by Engineering2014 on October 21, 2014 at 08:06 AM
     

    Hi,

    I've been using JotForm for quite awhile but lately I've been experiencing this very frustrating error problem. For example this one:

    http://form.myjotform.com/form/42932773236560

    I can't preview the form. I get an error message below:

    "Form not found. This has been deleted by the owner. Try contacting the owner of this form."

     

    I can, however open the link on separate tab and it opens fine but after you have completed the form and clicked submit, it gives you this error message:

    Oops! Form not found: 22311999906462==

    Details: File: /www/v3/live/lib/classes/Submission.php Line: 233

     

    Please help!!

    Page URL:
    http://form.myjotform.com/form/42932773236560

    JotForm problem message preview
  • Profile Image
    JotForm Support

    Answered by Welvin on October 21, 2014 at 09:43 AM

    Hi,

    Our apologies! The form should be up and working now. It's just a small issue with regards to our system filter, it detects your form as a phishing form but the form is actually fine. Please kindly check again and let us know if the problem is still there.

    Thank you!