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  • Profile Image

    Date and Time not showing up in submitted form information

    Asked by scarabsweepers on October 23, 2014 at 09:39 AM

    Good afternoon I hope you can assist.

    I have created a couple of forms and used the Date and Time from the Quick Tools within my forms..  which works well in browser,  but the received data in my email the information for Date/Time is left blank ?  


    Many thanks

    Steve

     

     

     

     

    Page URL:
    http://www.scarab-sweepers.com/Contact-Us/jot-test.php

    date and time and information My Forms tools thanks
  • Profile Image

    Answered by raul on October 23, 2014 at 11:55 AM

    Hello,

    Upon checking the provided link, I see that the embedded form has been deleted.

    I also checked our mail logs and I see that dates are being included on the notification of your "Demonstration Booking Form"

    Were you able to fix the issue by yourself?

    Please let us know.
    Thanks.

  • Profile Image

    Answered by scarabsweepers on October 23, 2014 at 11:59 AM

    Hi, in the end the only fix was to start again with the form..  I did a clone copy, I removed and added the date & time again etc tried just about everything apart from copying the source code..   so deleted the dodgy save...   apologies but thanks for getting back to me..

     

    All the best

     

  • Profile Image

    Answered by Shadae on October 23, 2014 at 02:11 PM

    Hi scarabsweepers,

    We are happy that this issue has been resolved.

    Please feel free to contact us if you need further assistance.

    Thank you for using JotForm!