- nswaakAsked on October 23, 2014 at 02:56 PM
I have several people working on forms for an Oct. 30th deadline. As of this afternoon, they are no longer able to save additional uploads to previously created forms.
I just tried creating a new form and after creating it, I am no longer able to upload any additional files.
We need this fixed asap!
- JotForm SupportjonathanAnswered on October 23, 2014 at 05:29 PM
are you saying that you cannot submit/saved the jotform in this manner?
I did not proceed with the submission because it will disrupt your saved data. But if you will give permission I am sure I will be able to submit the form with my own edited and uploaded data on it.
Please inform us if issue persist.
- nswaakAnswered on October 24, 2014 at 08:57 AM
Exactly. When I tried to save a form with an newly uploaded file and then went back into the form, the file was not saved. This was a universal problem for all my users.
I changed the upload buttons from the single file upload to a multi-file upload button and that seemed to fix the problem for now. I will let you know if I get any more reports from my users.
- JotForm Support ManagerJeanetteAnswered on October 24, 2014 at 12:59 PM
Ok, we await for your comments. We are always here to help.