Error message - There was a problem sending the command to the program - Help people!!!

We use JotForm for registration.  We use the reports to account for teams and individual registrations we need the product to work properly and provide reports.  This is a a first error occurrence for us , otherwise, we like the product.

Hi,

Could you please give us a bit more detail into the actual issue? I took a look at your account and I do not see any jotforms there so I can only presume that you are having some issue with the jotform not associated with this account?

Best Regards,
Ben

Yes, the forms are shared w/me .  We use JotForm for our registration.

Hi Renee,

OK, if I understood you correctly you were given the link to jotform to register, but you are having issues doing that?

Can you please give us the URL of the jotform?

Best Regards,
Ben

I believe it's my software.  My system updated yesterday and I didn't connect the two when I was getting these error's but Craig sent me a doc and I could not open it to excel either so its has to be me.

I see that JotForms from the account cwilkins88 are shared with you. And I believe that you are referring to the form below:

http://www.jotformpro.com/form/32913649790969 

To view the submissions, please see our guide https://www.jotform.com/help/269-How-to-view-Submissions with step by step instructions.

You can also download the submissions from submissions view into Excel as well.  

Are you able to download this report and let us know if you are experiencing any issue with this report.

Thank you.