What Happens to Submissions after the Limit or Quota is Reached?

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    lsedor
    Asked on October 30, 2014 at 09:56 AM

    I have 3 jot forms on my website. In total they exceeded 100 submissions in a month.  My question is if someone's form is number 101 in a particular month, what happens to that data and subsequent submissions?

     

    I went to my website and successfully submitted a jot form but it doesn't show up in my reports.  Will it be sent to me on the 1st of the month, or did I just lose that submission???

  • Profile Image
    Charlie
    Answered on October 30, 2014 at 10:31 AM

    Hi,

    If you reached the submission limit, all of your forms will be temporarily deactivated or disabled, this includes your access to your account. You will need to upgrade to have access again or you can wait for the quota or limit reset, which happens every 1st day of the next month.

    Regarding the concern, all filled out forms that were successfully submitted and received will stay in your account, this means submission 101 to 106 is still intact.

    Thank you.

  • Profile Image
    lsedor
    Answered on October 30, 2014 at 10:41 AM

    Thanks Charlie!
    ...
  • Profile Image
    Charlie
    Answered on October 30, 2014 at 10:42 AM

    You are most welcome.

    Feel free to post a new thread here in the forums if you need assistance or if you have any concerns, we'll be glad to be of a help.

    Thank you.