i pay to upgrade but noting happen

Hello,

Could you please provide more details about how did you upgraded your account?
Are you referring to this account: rudyrudy?
Did you get a notification from us regarding this upgrade?

Please let us know as much details as you can, so we can further investigate this issue.

Thank you,

Well i upgrade on line, its looks normal but i dont receive any email.

Yes my account is Rudyrudy

My paypal account is rmp345@ymail.com

Regards


De : JotForm Support Forum [mailto:noreply@jotform.com]
Envoyé : vendredi 31 octobre 2014 22:01
À : rmp234@gmail.com
Objet : Re: i pay to upgrade but noting happen

A new response has been received:
JotForm
Answered by raul
Hello,
Could you please provide more details about how did you upgraded your account?
Are you referring to this account: rudyrudy?
Did you get a notification from us regarding this upgrade?
Please let us know as much details as you can, so we can further investigate this issue.
Thank you,
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Hello,

I see that you posted another thread regarding this same issue here: http://www.jotform.com/answers/452279-Purchase-upgrade-plan-but-account-has-not-changed#1 and it was answered.

Please refer to the answer posted by Ben there and let us know if you need further assistance.

Thanks.