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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i pay to upgrade but noting happen

    Asked by rudyrudy on October 31, 2014 at 10:21 AM
  • Profile Image

    Answered by raul on October 31, 2014 at 11:01 AM

    Hello,

    Could you please provide more details about how did you upgraded your account?
    Are you referring to this account: rudyrudy?
    Did you get a notification from us regarding this upgrade?

    Please let us know as much details as you can, so we can further investigate this issue.

    Thank you,

  • Profile Image

    Answered by rudyrudy on October 31, 2014 at 11:51 AM
    Well i upgrade on line, its looks normal but i dont receive any email.

    Yes my account is Rudyrudy

    My paypal account is rmp345@ymail.com

    Regards


    De : JotForm Support Forum [mailto:noreply@jotform.com]
    Envoyé : vendredi 31 octobre 2014 22:01
    À : rmp234@gmail.com
    Objet : Re: i pay to upgrade but noting happen

    A new response has been received:
    JotForm
    Answered by raul
    Hello,
    Could you please provide more details about how did you upgraded your account?
    Are you referring to this account: rudyrudy?
    Did you get a notification from us regarding this upgrade?
    Please let us know as much details as you can, so we can further investigate this issue.
    Thank you,
    View this thread on browser » Unsubscribe Thread
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  • Profile Image

    Answered by raul on October 31, 2014 at 01:36 PM

    Hello,

    I see that you posted another thread regarding this same issue here: http://www.jotform.com/answers/452279-Purchase-upgrade-plan-but-account-has-not-changed#1 and it was answered.

    Please refer to the answer posted by Ben there and let us know if you need further assistance.

    Thanks.