What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    100 MB Space restriction on free version: What exactly does it apply to?

    Asked by pthimsen on November 03, 2014 at 04:30 PM

    Does the 100 Mb space restriction apply only to the form template or to forms completed by submitters as well? Does this limitation apply to list size, image size and other things submitted with a completed form. Will submitters receive an error when trying to fill out fields with info that surpasses this space limitation?

    form template size template image size free account limits free account plan limits account limits free plan
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    Answered by Ben on November 03, 2014 at 05:22 PM

    Hi,

    The 100MB restriction is for everything associated with the submissions.

    What this means is that you can have any number of jotforms, any number of fields on each jotform and create as much form templates as you wish. Neither of these are limited or impacted by the 100MB space limit.

    What does use this space is the file that gets uploaded with the submission so every time your users upload a file is a time when one slice of the space is "taken" from you.

    Now if you come into submissions you can remove the submissions which will also remove the files associated with them and you regain the space again.

    I hope this helps, but do let us know if you have any further questions.

    Best Regards,
    Ben

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    Answered by pthimsen on November 03, 2014 at 05:31 PM
    Thank you – this helps a lot!
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    JotForm Support

    Answered by Charlie on November 03, 2014 at 07:45 PM

    In behalf of my colleague, you are most welcome.

    If you need further assistance or have any concerns, please feel free to open a new thread here in the forum, we'll be more than glad to help.

    Thank you.