What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submission Limits

    Asked by jdavr64 on November 03, 2014 at 06:43 PM

    Currently on free plan.  What happens to submissions that come in if the 100 limit is reached.  Does the individual submitting the form get an error message?  Do I get a message the limit has been reached and other submissions are waiting?  


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 03, 2014 at 09:31 PM

    When the account is about to reach the limits, you'll get a message warning you about it. If the account goes overlimit, it will disable the forms until the counter get reset (on the next month, 1st day) or until you upgrade. This action will not affect the forms themselves or the submitted data. Once the account is re-established, you'll still see the submissions.