What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    One column of information being missed off my integrated Google Spreadsheet

    Asked by Bathartisan on November 04, 2014 at 01:33 PM

    Why is a column of information being missed off my spreadsheet in Google Drive?

    Up until a few months ago my Jotform was intergrated with my Google Drive spreadsheet. However a few months ago there were some glitches and now the information from the form always comes through to the spreadsheet with a column of info missing (first name). How do I fix this?

    http://www.jotform.com//?formID=33354466528864

    Page URL:
    http://www.jotform.com//?formID=33354466528864

    google spreadsheet integration
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    JotForm Support

    Answered by Mike_T on November 04, 2014 at 02:52 PM

    Thank you for contacting us.

    I was not able to reproduce the Google Spreadsheet integration issue on a cloned version of your form.

    Please redo the Google Spreadsheet Integration to see if that helps. Note that you will get a brand new spreadsheet with all the current form submissions upon re-integration.