Print Preview error

  • gezacsuros
    Asked on November 5, 2014 at 10:32 AM

    Hello:

    I get a printer error 'print preview failed' when try to print submissions - regardless of the printer I chose.

    I am running windows XP and Google Chrome.

    Do you have any suggestions?

     

    Thanks you,

    Geza

  • Ben
    Replied on November 5, 2014 at 10:44 AM

    Hi Geza,

    This seems that is an issue with your printer. Some printers do not allow print preview, just printing of it.

    I would however recommend trying to open and print preview the same submissions in another browser such as FireFox and see what happens.

    Best Regards,
    Ben