What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you message not displayed after clicking on Submit

    Asked by lqysa on November 06, 2014 at 12:27 PM

    As far as i can tell, I am not seeing the "thank you" designation after hitting submit to our form.

    Do you have to be a paying customer to have access to this feature.  I am pretty certain I have followed the step by step instructions required.  I am wondering what I might be doing wrong?  Thanks for the help.

    thanks step Thank you page
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    JotForm Support

    Answered by Kiran on November 06, 2014 at 01:43 PM

    I see that there are several conditions are left with deleted fields on the JotForm which is causing the issue.

    Please remove these conditions from the JotForm and it should work fine. You can access these conditions by clicking on Conditions

    and then click on Saved Conditions on Conditions Wizard window.

    Hope this helps. Please let us know if we can be any further help. Thank you!

  • Profile Image

    Answered by lqysa on November 06, 2014 at 02:56 PM

    Thank You.  Did the trick.

    Learning about your site and its advantages to our League.  I really like what I see, just do not have a lot of experience in this area.  We appreciate you being here.

  • Profile Image

    Answered by Ben on November 06, 2014 at 04:13 PM

    Hi,

    In my colleagues name you are welcome.

    I am also glad to hear that you like the JotForm Form Builder.

    If you have any further questions please feel free to contact us and we will be happy to help.

    Best Regards,
    Ben