- drjaxAsked on November 07, 2014 at 07:24 PM
Email notifications about completed forms come with this "From" field: =?UTF-8?B??= <email@example.com> . What is the =?UTF-8?B??= all about?
- JotForm SupportKiranAnswered on November 07, 2014 at 07:59 PM
UTF is nothing but an encoding format of characters to display text on the browser/email client. As I check your email history, I see that this issue is happening with the earlier forum responses.
The following screenshot is the last test message you have received which seems to be fine.
Could you confirm if this forum response is also having the same issue? Also, please check on a different browser.
Let us know if the issue still persists. We will be happy to look into this issue further.
- drjaxAnswered on November 08, 2014 at 12:18 AM
- BenAnswered on November 08, 2014 at 03:08 AM
We are glad to hear that you were able to solve it.
Do let us know if you have any further questions.