Form (shopping cart) abandonment info

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    VOMIChairman
    Asked on November 07, 2014 at 09:49 PM

    Is there a way for me to know when someone fails to complete filling out my (order) form?  I guess the form would capture all information previously entered and submit it to me for evaluation.  Basically I want to track "shopping cart" (or critical information) abandonment in order to better improve or streamline content information. 

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    Welvin
    Answered on November 08, 2014 at 12:25 AM

    Hi,

    You can setup Incomplete Payment Email, please check this guide: http://www.jotform.com/help/273-How-to-setup-Incomplete-Payment-Notification-E-mail

    Enabling this option to your Paypal payment integration would let you receive an email when someone didn't complete the payment process. 

    Thank you!

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    VOMIChairman
    Answered on November 10, 2014 at 05:11 PM
    Thank you. Very helpful.
    ...
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    Carina
    Answered on November 10, 2014 at 06:13 PM

    You are most welcome. If you need further support please let us know as we are here to help.