- VOMIChairmanAsked on November 07, 2014 at 09:49 PM
Is there a way for me to know when someone fails to complete filling out my (order) form? I guess the form would capture all information previously entered and submit it to me for evaluation. Basically I want to track "shopping cart" (or critical information) abandonment in order to better improve or streamline content information.
- JotForm SupportWelvinAnswered on November 08, 2014 at 12:25 AM
You can setup Incomplete Payment Email, please check this guide: http://www.jotform.com/help/273-How-to-setup-Incomplete-Payment-Notification-E-mail.
Enabling this option to your Paypal payment integration would let you receive an email when someone didn't complete the payment process.
- VOMIChairmanAnswered on November 10, 2014 at 05:11 PMThank you. Very helpful.
- CarinaAnswered on November 10, 2014 at 06:13 PM
You are most welcome. If you need further support please let us know as we are here to help.