What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    502 Bad Gateway message in form builder screen

    Asked by vtxmnr on November 10, 2014 at 02:24 PM

    I am receiving a 502 Bad Gateway message for a form that I built that calculates the sum of scores. I have read in other forum responses that this might be a result of having exceeded the maximum text for a form, but I can't edit the form in the form builder screen (also showing a 502 error screen). Please let me know what I can/ should do to resolve this issue.

    The link within JotForm is http://www.jotform.com//?formID=42575426324152

     

    Page URL:
    http://www.jotform.com//?formID=42575426324152

    Form Builder message builder JotForm maximum
  • Profile Image

    Answered by raul on November 10, 2014 at 03:16 PM

    Hello,

    You should be able to modify the widget even if you see the 502 Bad Gateway error message in the form builder, you just need to click on the magic wand icon.

    And the widget wizard will show up.

    Please let us know if this helps.
    Best Regards.