502 Bad Gateway message in form builder screen

  • vtxmnr
    Asked on November 10, 2014 at 2:24 PM

    I am receiving a 502 Bad Gateway message for a form that I built that calculates the sum of scores. I have read in other forum responses that this might be a result of having exceeded the maximum text for a form, but I can't edit the form in the form builder screen (also showing a 502 error screen). Please let me know what I can/ should do to resolve this issue.

    The link within JotForm is http://www.jotform.com//?formID=42575426324152

     

    Page URL: http://www.jotform.com//?formID=42575426324152
  • raul
    Replied on November 10, 2014 at 3:16 PM

    Hello,

    You should be able to modify the widget even if you see the 502 Bad Gateway error message in the form builder, you just need to click on the magic wand icon.

    502 Bad Gateway message in form builder screen Image 1 Screenshot 30

    And the widget wizard will show up.

    502 Bad Gateway message in form builder screen Image 2 Screenshot 41

    Please let us know if this helps.
    Best Regards.