What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wondering why my form has been disabled?

    Asked by AdventureCamps on November 10, 2014 at 05:44 PM

    People are trying to submit their forms but it comes back to them as Form Disabled and I haven't done anything to my knowledge? The last form came through on Sunday.

    Page URL:
    http://form.jotform.co/form/42968789157881

    form disable
  • Profile Image
    JotForm Support

    Answered by Charlie on November 10, 2014 at 06:52 PM

    Hi,

    Upon checking your account, the form seems find, I did not see any form limits setup.

    1. No form limit set up.

    I also checked your account and I don't see you are nearing your quota on submissions. I would like to suggest that you make a test submission on your end to see if the "form disabled" message shows up.

    We'll wait for your response.

    Thank you.

  • Profile Image

    Answered by dpDesignz on November 10, 2014 at 07:17 PM

    Hey guys, your form is working fine now :)

    I've just submitted a test form, could you email me to confirm it came through?

  • Profile Image

    Answered by AdventureCamps on November 10, 2014 at 07:19 PM

    Thanks guys. All good now.

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    JotForm Support

    Answered by Charlie on November 10, 2014 at 08:42 PM

    Hi AdventureCamps,

    I'm glad it's working fine right now. If you need assistance or have any concerns, please feel free to open up a new thread here in the forum.

    Thank you.

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    JotForm Support

    Answered by Charlie on November 10, 2014 at 08:44 PM

    @dpDesignz

    Good to hear it's working find on your end. I would also like to suggest that you open up a new thread for us to further assist you, you can do it here: http://support.jotform.com/contact/ 

    Hope it helps.

    Thank you.

  • Profile Image

    Answered by dpDesignz on November 10, 2014 at 08:57 PM

    Hey Charlie, I have no issues currently. I was asked to check this form externally. Just posting an update :)