Wondering why my form has been disabled?

  • AdventureCamps
    Asked on November 10, 2014 at 5:44 PM

    People are trying to submit their forms but it comes back to them as Form Disabled and I haven't done anything to my knowledge? The last form came through on Sunday.

  • Charlie
    Replied on November 10, 2014 at 6:52 PM

    Hi,

    Upon checking your account, the form seems find, I did not see any form limits setup.

    1. No form limit set up.

    Wondering why my form has been disabled? Image 1 Screenshot 20

    I also checked your account and I don't see you are nearing your quota on submissions. I would like to suggest that you make a test submission on your end to see if the "form disabled" message shows up.

    We'll wait for your response.

    Thank you.

  • dpDesignz
    Replied on November 10, 2014 at 7:17 PM

    Hey guys, your form is working fine now :)

    I've just submitted a test form, could you email me to confirm it came through?

  • AdventureCamps
    Replied on November 10, 2014 at 7:19 PM

    Thanks guys. All good now.

  • Charlie
    Replied on November 10, 2014 at 8:42 PM

    Hi AdventureCamps,

    I'm glad it's working fine right now. If you need assistance or have any concerns, please feel free to open up a new thread here in the forum.

    Thank you.

  • Charlie
    Replied on November 10, 2014 at 8:44 PM

    @dpDesignz

    Good to hear it's working find on your end. I would also like to suggest that you open up a new thread for us to further assist you, you can do it here: http://support.jotform.com/contact/ 

    Hope it helps.

    Thank you.

  • dpDesignz
    Replied on November 10, 2014 at 8:57 PM

    Hey Charlie, I have no issues currently. I was asked to check this form externally. Just posting an update :)