What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Theme has disappeared

    Asked by pthimsen on November 11, 2014 at 12:37 PM

    Hi - the "theme" I selected for my form has disappeared and the theme options don't appear to be "live" at the moment. Is this temporary or is that option no longer available?

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    JotForm Support

    Answered by Welvin on November 11, 2014 at 01:34 PM


    Based on your last form ID: http://www.jotform.us/form/40708805501146. You are using the Jot Theme which is present to the form. Are you referring to a different form?

    You should be able to choose a theme from the Form Styles - Theme section. Please follow this guide: http://www.jotform.com/help/184-How-to-Change-Form-Themes.

    And a quick overview here: http://www.jotform.com/help/56-Quick-Overview-of-Form-Themes.

    Let us know if you need further help about this matter.

    Thank you!


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    Answered by pthimsen on November 11, 2014 at 01:51 PM
    It has reappeared after I rebooted but was definitely gone at the time I was working on it earlier today.
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    JotForm Support Manager

    Answered by Jeanette on November 11, 2014 at 03:25 PM

    Very glad the issue was sorted out. Sometimes browsers might be tricky. Do let us know should you need further help.