Do you have any solutions that would include browser info for a submitter

  • Profile Image
    Asked on November 11, 2014 at 08:21 PM

    we provide customer support for our clients, and often need to find out what browser version, IP address, etc, etc they are using, so that we can better diagnose their issue.

    I was wondering if jotform has any way to capture and pass on the submitter's info. basically, the same type of info that is obtained with something like

    we would like to add that functionality to this jotform we use:

    thank you for any assistance you might have... I really like your service!

    ~ Adam

  • Profile Image
    Answered on November 11, 2014 at 08:37 PM


    I think you were looking for this user guide


    the example browser info result is like this



    Hope this help. Inform us if you  need further assistance.