What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do you have any solutions that would include browser info for a submitter

    Asked by stnadmin on November 11, 2014 at 08:21 PM

    we provide customer support for our clients, and often need to find out what browser version, IP address, etc, etc they are using, so that we can better diagnose their issue.

    I was wondering if jotform has any way to capture and pass on the submitter's info. basically, the same type of info that is obtained with something like http://www.whatismybrowser.com/

    we would like to add that functionality to this jotform we use:

    thank you for any assistance you might have... I really like your service!

    ~ Adam

    Page URL:

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    JotForm Support

    Answered by jonathan on November 11, 2014 at 08:37 PM


    I think you were looking for this user guide



    the example browser info result is like this



    Hope this help. Inform us if you  need further assistance.