What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    No PayPal Button

    Asked by ymcamacc on November 13, 2014 at 12:06 PM
    Hi.  I'm having this same problem.  I want to use the basic Paypal option but when I submit the form it doesn't take me to paypal to pay.  And there is no paypal button.
  • Profile Image

    Answered by Shadae on November 13, 2014 at 12:41 PM

    Hi ymcamacc,

    The basic PayPal integration, which only requires your PayPal email account, will not show the Paypal logos/buttons in the form.

    I did a test submission on your form and it did redirect me to PayPal

    If a product is not selected on the form, it will not redirect to PayPal. It would be redirected to the "Thank You" page.

    I hope this helps! Please inform us if you need additional assistance.