What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Content/text is dangling off the background

    Asked by JuliaRogers on November 18, 2014 at 05:22 PM

    Hello, Some of the content/text on my forms is hanging off the background of the form and into the background image behind the form. When I look into the properties I don't see a field to minimize this.  How can I fix this?

    Thanks,

    Julie

    https://www.yourpetsnanny.com/Pet_Info.html

    https://www.yourpetsnanny.com/Reservation.html

    Screenshot
    content My Forms background image align
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    JotForm Support

    Answered by Charlie on November 18, 2014 at 07:03 PM

    Hi Julie,

    Can you please add this custom CSS code in your Form Designer->CSS tab, this code should work in both of your forms.

    li.form-line {

        width : inherit !important;

    }

     

    Paste the custom CSS code at the CSS tab on the right.

     

    Let us know if it adjust the text in your website after applying the above code. We'll wait for your response.

    Thank you.

     

  • Profile Image

    Answered by JuliaRogers on November 19, 2014 at 12:32 AM

    Hi, I followed instructions and pasted the css code underneath the code that was already there, on line 10 but your image shows it on line 4.  Am I supposed to put it on line 4?   However it didn't work because it would not Save.  I couldn't back out of the designer without discarding changes.  That faint little Save button in the right hand corner never appeared (the add form cover in the center does though).  How do I save it if the save button doesn't appear?  Thanks  Julie

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    JotForm Support

    Answered by Welvin on November 19, 2014 at 06:25 AM

    I have added the custom CSS codes to the form. You can use this method: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes.

    You can paste the codes anywhere into the CSS area. If you can't see the save button, then probably your session had timed out. All you need to do when that happens is to go back to My forms page and make sure that you're still connected to your account. Refresh the page and edit back the form.

    Thank you!

  • Profile Image

    Answered by raul on November 19, 2014 at 01:34 PM

    On behalf of my colleagues, you're welcome.

    Regarding the timing out issue, please try to clean your browser's cache to see if this helps.

    Let us know if you need further assistance.
    Best Regards.