What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    if I accidentally deleted a message can I get it back?

    Asked by kkcasting on November 20, 2014 at 09:42 PM
    message accidentally
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    JotForm Support

    Answered by ashwin_d on November 21, 2014 at 01:49 AM

    Hello kkcasting,

    I am not sure if I have understood your question correctly. Do you mean to say that you have deleted a submission record of your form? 

    Please be noted that once a submission is deleted, it is deleted permanently. It is not possible to recover the deleted submission. The only want to get the data is from the submission email whcih you must have received. 

    If you have deleted the submission emails form your inbox, you do not have to worry as you can anytime check your account's "Email History" to get the list of submission emails which was sent and also the content as well.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!