Maichimp Email data not submitted when using basic Textbox as the email field in jotform

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    Asked on November 22, 2014 at 07:40 PM

    I did the mailchimp integration but the emails being entered don't seem to be automatically going to the mailchimp list.

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    Answered on November 22, 2014 at 11:28 PM


    You are using the basic textbox input field. The integration works best using the Email Field under Quick Tools section:

    Please change that and redo the integration. But, download your form submissions first before changing the field so you won't lose the existing ones. Or, clone the form and do the changes to the cloned version and use it after.

    Thank you!

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    Answered on November 26, 2014 at 03:41 AM

    Thank you for that advice. I changed the text box to an email field, and the jotform works (email does send to mailchimp), but when the jotform is embedded in my website, the email does not integrate and go directly into mailchimp (only goes to jotform excel list).

    Here is the jotform link (email does go to mailchimp list):

    i used the iframe embed option code:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="" frameborder="0" style="width:100%; height:487px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args =":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight" = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

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    Answered on November 26, 2014 at 08:29 AM

    Hi j_pham,

    I do apologize for the issue that you are experiencing with your integration.

    I was not able to find the webpage where your form was embedded, can you provide us with the link to your webpage so that we can look into this further for you?

    We await your response. Thank you.

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    Answered on November 26, 2014 at 07:31 PM
    Here is the embedded form at the footer of every page:
    The email is sent to mailchimp when I enter the email from the jotform link
    but not when I enter the email from the website.
    Code I used to embed the form:
    allowtransparency="true" src=""
    frameborder="0" style="width: 290px; height: 75px; border: none;"

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    Answered on November 26, 2014 at 07:51 PM


    I created a separate thread for the next question instead here

    I think it is a different issue than what was resolved on this thread (the Email filed used instead of basic Textbox field)

    We will attend to that thread as soon as we can.