Date and time in the form does not appear

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    Asked on November 23, 2014 at 09:01 AM

    Good afternoon,


    In Google Docs column, not on the date and time.

    We need to solve this, please.




    Clayton Leal

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    Answered on November 23, 2014 at 11:19 AM

    Hi Clayton,

    I do apologize that the information is not being sent through the integration.

    I am seeing that in your previous submissions you have received the time and date information. 

    To resolve this issue please remove the current integration that you have set up. Once that is done please clear your form cache. Then create the integration once again, this should resolve the issue that you have been experiencing.

    I hope this helps, please inform us if you need further assistance.