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  • Profile Image

    Date and time in the form does not appear

    Asked by davibiel on November 23, 2014 at 09:01 AM

    Good afternoon,

     

    In Google Docs column, not on the date and time.

    We need to solve this, please.

     

    hug

     

    Clayton Leal

    Page URL:
    www.maquina-cielo.com

    Screenshot
    date and time and
  • Profile Image

    Answered by Shadae on November 23, 2014 at 11:19 AM

    Hi Clayton,

    I do apologize that the information is not being sent through the integration.

    I am seeing that in your previous submissions you have received the time and date information. 

    To resolve this issue please remove the current integration that you have set up. Once that is done please clear your form cache. Then create the integration once again, this should resolve the issue that you have been experiencing.

    I hope this helps, please inform us if you need further assistance.