What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change the credit card on my account

    Asked by corzocenter on November 28, 2014 at 12:05 PM

    My assistant (now gone) transferred the account from her card to my card.   I've discovered that that card is about to phase out and I'd like to substitute a new card.

     

     

     

     

    credit card update update billing
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    JotForm Support Manager

    Answered by Jeanette on November 28, 2014 at 02:25 PM

    All you need to do is to go to the Billing Section and edit the payment method in the account.

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    Answered by corzocenter on November 28, 2014 at 03:00 PM

    Jeanette,

     

    Sorry to have been a problem.   I've figured out what I was doing wrong and now have made the change.   Thanks for your help.  

     

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    JotForm Support

    Answered by Mike_T on November 28, 2014 at 03:56 PM

    We are glad to hear that you have managed to update the billing details. Please feel free to contact us if you need any further assistance. We will be happy to help.