What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We had an error message almost every fields

    Asked by thedeltadentist on November 30, 2014 at 11:09 PM
    We had an error message "A problem occurred with this web page so it was reloaded." almost every field.  Seems to happen more often in date field.  Every time it reloads, the data is lost.
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 01, 2014 at 06:56 AM

    Hello thedeltadentist,

    Are you having issues with your form embedded on the following web page:  http://thedeltadentist.com/patient-information/ 

    I did test it and I am unable to replicate the issue you are having. Your form seems to work as expected. 

    Can you please confirm when the error message is shown? Is it when you click on the submit button? Please share a screenshot of the issue and we will take a look.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by ERBArmstrong on November 09, 2015 at 07:33 PM

    Since I added page breaks and the Form Tabs widget I have seen this same error: I can't progress past the first page. 

  • Profile Image

    Answered by ERBArmstrong on November 09, 2015 at 07:43 PM

    After refreshing my screen the form updated, and I am having success submitting again.

  • Profile Image
    JotForm Support

    Answered by Chriistian on November 09, 2015 at 10:12 PM

    Hi,

     

    I've checked your website but there was an error on the website.

     

    Is this the correct form you are having the problem with - http://form.jotform.com/form/52884838380165? I have cloned it and tested but I cannot replicate the issue. The cloned form is - https://form.jotform.com/53128229915963.

    You said you have success submitting again your form? Is it working fine now?

     

    We will wait for you response.

    Regards.

     

  • Profile Image

    Answered by ERBArmstrong on November 10, 2015 at 04:45 PM
    By adjusting settings of the Form Tabs widget I was able to make it function again.

    Thanks,
    Eric Barlow
    208-261-1616
    ebarlow@united-ag.com
    www.united-ag.com


    ...
  • Profile Image
    JotForm Support

    Answered by david on November 10, 2015 at 07:04 PM

    Glad to hear it!  If there is anything else we can assist you with, let us know and we will be happy to help.