We had an error message almost every fields

  • thedeltadentist
    Asked on November 30, 2014 at 11:09 PM
    We had an error message "A problem occurred with this web page so it was reloaded." almost every field.  Seems to happen more often in date field.  Every time it reloads, the data is lost.
  • Ashwin JotForm Support
    Replied on December 1, 2014 at 6:56 AM

    Hello thedeltadentist,

    Are you having issues with your form embedded on the following web page:  http://thedeltadentist.com/patient-information/ 

    I did test it and I am unable to replicate the issue you are having. Your form seems to work as expected. 

    Can you please confirm when the error message is shown? Is it when you click on the submit button? Please share a screenshot of the issue and we will take a look.

    We will wait for your response.

    Thank you!

  • ERBArmstrong
    Replied on November 9, 2015 at 7:33 PM

    Since I added page breaks and the Form Tabs widget I have seen this same error: I can't progress past the first page.We had an error message almost every fields Image 1 Screenshot 20 

  • ERBArmstrong
    Replied on November 9, 2015 at 7:43 PM

    After refreshing my screen the form updated, and I am having success submitting again.

  • Chriistian Jotform Support
    Replied on November 9, 2015 at 10:12 PM

    Hi,

     

    I've checked your website but there was an error on the website.

    We had an error message almost every fields Image 1 Screenshot 20

     

    Is this the correct form you are having the problem with - http://form.jotform.com/form/52884838380165? I have cloned it and tested but I cannot replicate the issue. The cloned form is - https://form.jotform.com/53128229915963.

    You said you have success submitting again your form? Is it working fine now?

     

    We will wait for you response.

    Regards.

     

  • ERBArmstrong
    Replied on November 10, 2015 at 4:45 PM
    By adjusting settings of the Form Tabs widget I was able to make it function again.

    Thanks,
    Eric Barlow
    208-261-1616
    ebarlow@united-ag.com
    www.united-ag.com


    ...
  • David JotForm Support
    Replied on November 10, 2015 at 7:04 PM

    Glad to hear it!  If there is anything else we can assist you with, let us know and we will be happy to help.