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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to have link of the uploaded file in Google Drive in JotForm Email

    Asked by wtucker0092 on December 01, 2014 at 07:11 PM

    I have a form that is working correctly.  It allows the customer to upload files to my google drive.  The question is, can I have the email I receive contain a link so I can just click on it to go to where the files are at?

    email receive upload link email link file link
  • Profile Image
    JotForm Support

    Answered by jonathan on December 01, 2014 at 09:08 PM

    Hi,

    The answer is Yes. In the Notification Email, the upload field should be available which you can then add on the email message. 

    When you add the Upload field on the email message, the link to the uploaded file will be available when the email message is open/read.

     

    Hope this help. Please inform us if you need further assistance.

    Thanks.

  • Profile Image

    Answered by wtucker0092 on December 02, 2014 at 04:11 PM
    I see the links but it does a download of the file. What I want is a link
    to where all the files on the form are..
    [image: Inline image 1]
    [image: bill photo and logo.jpg] Bill Tucker Tucker Creative Photo &
    Teaching bill@tuckpixs.com www.tuckpixs.com 269-277-2706
    5162 Puetz Road Stevensville, MI, 49127 [image: fb.jpg]
    [image: pintrest.jpg]
    [image: twitter.jpg]

    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on December 02, 2014 at 05:39 PM

    Hi,

    I see the links but it does a download of the file.

    You meant when you clicked on the link it downloads the file?  

    The link you see is the location URL of the file. 

    An example link to one of the uploaded file in your jotform  http://www.jotform.us/form/43286964911161 submission email. 

    On my end, when I clicked on the link, it opens on my browser.

    Thanks.

  • Profile Image

    Answered by wtucker0092 on December 02, 2014 at 05:51 PM
    Okay I must be missing something.. could you give me the "dummy"
    instructions.. Just to restate what I want.. I want a link to the google
    subfolder where the files reside.. I want that link to show up in the
    email I get.
    By the way I love your product! I also LOVE the fact that it lets me do
    everything for free before I upgrade to a "real" account..
    [image: bill photo and logo.jpg] Bill Tucker Tucker Creative Photo &
    Teaching bill@tuckpixs.com www.tuckpixs.com 269-277-2706
    5162 Puetz Road Stevensville, MI, 49127 [image: fb.jpg]
    [image: pintrest.jpg]
    [image: twitter.jpg]

    ...
  • Profile Image

    Answered by raul on December 02, 2014 at 06:49 PM

    I think I understand what you mean. In the email notification the provided URLs for the submitted files are not from your google folder. They are from the uploaded files in your account.

    I was able to reproduce the issue on my account, therefore I am escalating this thread to our developers so they can take a look at it. Please allow some time for them to evaluate it and once an update comes up you'll be notified here.

    Thanks.

  • Profile Image

    Answered by wtucker0092 on December 02, 2014 at 07:01 PM
    thanks
    [image: bill photo and logo.jpg] Bill Tucker Tucker Creative Photo &
    Teaching bill@tuckpixs.com www.tuckpixs.com 269-277-2706
    5162 Puetz Road Stevensville, MI, 49127 [image: fb.jpg]
    [image: pintrest.jpg]
    [image: twitter.jpg]

    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on December 02, 2014 at 07:36 PM

    Hi Bill,

    Just to be clear on this

     I want a link to the google subfolder where the files reside.. I want that link to show up in the email I get.

     

    The uploaded file link you see in the form email is coming from the JotForm server.

    When users uploaded file using the upload field in your jotform, the uploaded file is sent to JotForm server and a copy also is sent to your Google drive (if you are using google drive integration on the form)

    If what you wanted is the link of uploaded file coming from your Google drive account subfolder, you will have to manually put it in the email message/notifier instead.

    Share or copy the link of the file in your Google drive folder, and the paste the link in the Notification Email message body.

    BUT please take note that this is not the same to using the JotForm upload field link that already resides in JotForm server. Because the jotform upload field  file link is automatically included in the email, it will not be the same if you want to use the link of the file from your google drive.

    If you share the entire subfolder (not just one file) of your google drive where the uploaded files resides, anyone who read/open the email will be able to see all the files in the google drive shared folder.

    Hope this clarifies the matter. Please let us know if you need further assistance on this.

    Thanks.

     

     

     

  • Profile Image

    Answered by wtucker0092 on December 03, 2014 at 12:11 PM
    Okay would it be possible to "hide" that text so that I get in the email
    but the customer does not see it on the form?

    [image: bill photo and logo.jpg] Bill Tucker Tucker Creative Photo &
    Teaching bill@tuckpixs.com www.tuckpixs.com 269-277-2706
    5162 Puetz Road Stevensville, MI, 49127 [image: fb.jpg]
    [image: pintrest.jpg]
    [image: twitter.jpg]

    ...