The Demo form you direct us to does not contain the appropriate account

  • Jonathan Hartnell-Beavis
    Asked on December 15, 2022 at 10:19 PM

    The Demo form you direct us to does not contain the appropriate account number and sort code fields and thus returns an authorization error....

    Page URL: https://www.jotform.com/help/537-how-to-integrate-gocardless-to-your-form/
  • Annaliza_O Jotform Support
    Replied on December 16, 2022 at 2:07 AM

    Hello Jonathan,

    Thanks for reaching out to Jotform Support. To clarify, do you encounter an issue with the GoCardless Integration? Can you explain a bit more about the issue so I can get a better idea of what's happening?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.